Showing posts with label small business manager training. Show all posts
Showing posts with label small business manager training. Show all posts

Wednesday, August 24, 2011

I'm a manager, I don't need training. Right?

Training for anyone who is new to managing a team is critical. It can be difficult to transition from exclusively being an individual contributor to driving team performance. This often requires very different skills, which perhaps they may not even know what is required of them.



There is a real need in many organizations to help new managers learn to manage their expectations of time management, so that they continue to contribute as individuals, but also are able to lead their teams successfully.



But your managers have been managing for a while now, they don't need training right? More than likely, they do need it.



Great managers are not born, they learn how to understand different personalities and give their employees opportunities to shine. Like we've said before, the fact that managers need to
communicate the business strategy while translating it to define the full value of everyone’s role, responsibility, and actions needed to create a successful company, their plates are full and generally do not focus on their needs as a manager.



It is well documented what skills and competencies are needed for managers to be high achievers; but when I talk to most middle managers, they tell me that they have had little or no formal training. We are entrusting the success of our companies to people who do not know what it takes to provide positive feedback, cascading communication channels, an engaging work environment and everything else it takes to make a successful company. We assume that exemplary performance at a lower level or specific role will automatically make them highly productive managers.



So what is the next step? Training needs analysis, multiple webinars on communication and employee engagement? Here at Innovative Leadership, we believe in human interaction. We recommend a program made for adults with blended learning with real case studies, videos, and class interaction. Plus, learning from facilitators that have walked the walk and talked the talk. They know what you're managers are going through.



Innovative Leadership offers "The Making of An Effective Manager (ELD)" Course quarterly and this Leadership and Management Development Course teaches the participants methods (like identifying an informal leader) and principles of communication, handling the difficult employee and more while providing the vehicles and tools for them to use in the workplace to improve productivity and performance. After this 9 session program, they gain confidence to make the right decisions and know how to motivate and retain employees. Please call 609.390.2830 for more course information and enrollment forms or click here for more information.



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Article written by Richard J. Hohmann Jr., Lead Coach for Innovative Leadership, a strategic partner with Fitzpatrick, Bongiovanni, & Kelly, PC, and also a member of the Collaboration Team for Leadership Management International. Richard can also speak at your next organization’s meeting, to invite him to speak call 609-390-2830. For Management Training Solutions click here: http://www.innovativeleadershipdv.com/training_overview.asp





Wednesday, January 26, 2011

The Value of Mid-Level Management

I define management as the act of getting people to work together to achieve a common goal. In most organizations, the responsibility and roles of management vary by level and in most, the senior level management is responsible for the overall direction or strategy of the company and the middle level management is responsible for the tactical component that implements the plan developed by the senior level.



Strategic business initiatives and desired outcomes are normally focused on the financial results including shareholder satisfaction. Mid-level managers are responsible for the interlocking functions associated with management like organizing, planning, controlling, coordinating, and commanding. This responsibility also includes the utilization of available resources needed to produce the desired results.





Mid-level managers are responsible for developing plans of action, understanding policies and procedures, monitoring the progress of the department in relation to their goals, maintaining budget requirements, and keeping the workforce engaged.



In other words, it is the mid-level manager’s responsibility to clarify the business strategy so everyone can understand the plan or direction of the company. They must continue to break down the strategic business plans into functional plans that can be satisfied at the workforce level, make decisions and solve problems so that the plans are implemented properly, and then monitor the progress. This monitoring allows the manager to manage using metrics and help senior management take any corrective action to keep the ship on course.



The functionality of the strategy and the tactical application is the key for any company and the middle management will always continue to be the glue that adheres the top of the company to the bottom.



Isn’t it time to realize that if you improve the productivity of your people and focus on the development of their strengths, the end result will be a more effective organization? Especially if they are about to become mid-level managers.

Tuesday, December 7, 2010

How to Motivate Employees

How will you motivate employees, improve staff retention, increase productivity, and boost morale this year? All of this can be and should be summed up into one word: TRAINING.

Take for example Derek Christian's business, My Maid Service. He had extremely high turnover, two out of three new employees were leaving, which meant a less experienced and productive staff. The quality of work also lacked and it was having a huge impact on his business.

Once training was introduced, there is now virtually no turnover, his employees and customers are happier, which all translates into loyal customers and a bigger bottom line. Read His Full Story

So, what are you going to do this year? You can still give them a box of candy, but we highly suggest you take a serious look at the coming year and how training can help your company tremendously.

Innovative Leadership is a performance improvement company that provides solutions for today's business, small or large, challenges. Unique programs, products and processes all of which can be customized to fit specific needs of your company is what sets us apart.