- Standards for making decisions - Decisions are always made with reference to certain standards or values. The organizational counterpart to a leader’s strong self-image is a well-defined organizational plan of action that serves as a blueprint for decisions. Identification of priorities among the various organizational goals provides an index to their relative importance to the organization.
Do all you can to help team members make wise decisions. The more competent they become in making decisions, the bigger contribution they make to the achievement of organizational goals.
- Responsibility - Determining who will make a particular decision is another important consideration. Even the most effective leaders must repeatedly judge whether to make a decision themselves, refer it to someone else, or delegate it. As a general rule, decisions should be made at the lowest organizational level consistent with quality. Appropriate delegation of decision making to team members strengthens them, enhances the quality of decisions, prevents morale problems, and maximizes your time effectiveness.
- Personal accountability - Although you delegate authority and assign responsibility for a decision, you are still personally accountable to the organization for the outcome.
Good judgment in the type of decisions you delegate makes it unlikely that such action will be necessary very often. In the event that you are ever forced to reverse or modify a decision, be sure to explain fully to everyone involved. Do all you can to help team members make wise decisions. The more competent they become in making decisions, the bigger contribution they make to the achievement of organizational goals.
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